Privacy policy.

Privacy Policy for Redefined Hospitality

Last updated: May 1, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party.

  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to Redefined Hospitality.

  • Cookies are small files placed on Your device containing browsing history details.

  • Country refers to: United Kingdom

  • Device means any device that can access the Service.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any third-party company or individual who processes data on behalf of the Company.

  • Usage Data refers to data collected automatically.

  • Website refers to the Company’s website(s).

  • You means the individual or entity accessing the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect:

  • Email address

  • First name and last name

  • Phone number

  • Address (including postcode and city)

  • Usage Data

Usage Data

Collected automatically and may include:

  • IP address

  • Browser type/version

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Device identifiers

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity and improve our Service.

Types of Cookies Used:

  • Necessary Cookies – essential for website functionality

  • Acceptance Cookies – track consent to cookies

  • Functionality Cookies – remember user preferences

You can control cookies through your browser settings.

Use of Your Personal Data

We may use Personal Data to:

  • Provide and maintain our Service

  • Manage accounts

  • Perform contracts

  • Contact You (email, phone, SMS)

  • Send offers and updates (unless opted out)

  • Manage requests

  • Support business transfers

  • Improve services, marketing, and user experience

Sharing Your Personal Data

We may share Your data:

  • With Service Providers

  • During business transfers

  • With Affiliates

  • With business partners

  • With other users (if shared publicly)

  • With Your consent

Retention of Your Personal Data

We retain Personal Data only as long as necessary for legal and operational purposes. Usage Data is typically retained for a shorter period unless required for security or legal reasons.

Transfer of Your Personal Data

Your data may be processed outside your jurisdiction. We ensure appropriate safeguards are in place to protect Your data.

Your Rights

You have the right to:

  • Access Your data

  • Correct Your data

  • Delete Your data

You can do this via your account or by contacting us.

Disclosure of Your Personal Data

We may disclose data:

  • During business transactions

  • To comply with legal obligations

  • To protect rights, safety, or prevent wrongdoing

Security of Your Personal Data

We use commercially acceptable measures to protect Your data but cannot guarantee absolute security.

Children's Privacy

We do not knowingly collect data from children under 13. If this occurs, we will delete it promptly.

Links to Other Websites

We are not responsible for third-party websites linked from our Service.

Changes to this Privacy Policy

We may update this policy. Changes will be posted with an updated date.

Contact Us

If you have any questions about this Privacy Policy: